Susie is the founder of Digital Practice and spent over a decade working as a practising vet. She believes that when it’s easy for clients to reach the right vet, animal welfare improves. Today, over a thousand clinics use Digital Practice’s messaging platform to streamline communication, with more than four million conversations and £34 million in payments processed to date. Susie regularly speaks in the UK and internationally on how practices can use technology to improve efficiency, reduce admin, and create a better experience for clients and teams alike.