Madonna has always been passionate about animals receiving high levels of care and the human animal bond not being species specific. She graduated from Glasgow Vet School in 2002 and is Head Vet at a private clinic, taught exotic animal medicine and surgery at Glasgow Veterinary School for 7 years, is widely published in peer reviewed journals and a textbook (with three more textbooks commissioned), is an exotics consultant for two groups of external laboratories, and speaks widely on Exotics to Veterinary Professionals. Madonna believes empowering veterinary professionals to treat these wonderful species in house not only enriches their careers, it means improved animal welfare for many beloved pets. Madonna was awarded the BSAVA Woodrow Award in 2026 for advancement of the profession via her work in exotics. Madonna was awarded a Fellowship of the RCVS also in 2026 for her work in exotics and education.