Gavin is a director at Thrums Vets and also a director of XL Vets UK. He has helped grow the Thrums from a six-vet rural mixed clinic into a 27-vet, four-branch organisation. He has extensive experience in practice leadership, governance, and strategic development. An occasional speaker at various national veterinary events, he is passionate about supporting independent practices and developing sustainable business models. He has a particular interest in membership and subscription structures and their role in strengthening practice client engagement.