Pet owners are increasingly using digital vet services, so by offering them through the clinic you can do what others can’t - offer it all!

VidiVet helps clients overcome barriers to contacting their practice by creating new engagement opportunities and redirecting them to your clinic for revenue-generating work while maximising their pets' health.

What is VidiVet?

VidiVet is a 24/7 digital triage service designed specifically for veterinary practices. We provide round-the-clock access to veterinary advice and support through our app, ensuring pet owners have peace of mind at all times, even when clinics are closed or your out-of-hours team is busy with emergencies.

Created by vets, for vets, VidiVet gives your clients instant access to an experienced UK-registered vet and ensures you know exactly what is going on with all of your clients, eliminating the guessing game of online vet services.

We’re not here to replace you but to complement and support your existing systems and team by offering clients immediate answers and advice while integrating with your practice.

How VidiVet Enhances Health Plans

Here’s how we’ve helped over 100 independent practices revolutionise their pet health plans with VidiVet:

• Drive Health Plan Subscriptions:

  • VidiVet offers clients 24/7 peace of mind about their pet. They can ask unlimited questions and get convenient, reliable advice whenever they need it. This addition to the health plan encourages clients to sign up and stay subscribed.

• Better Prepared Clients:

  • Clients arrive at the practice reassured, informed, and focused, ready for conversations about diagnostics and treatment plans. They come prepared with correctly obtained samples, allowing for quicker testing.

• Add Value from Day One:

  • VidiVet provides ongoing, tangible value to clients, unlike one-time benefits. It can be profitable for a practice as part of a health plan from the start.

• Build Trust with New Clients:

  • VidiVet is always available to clients even when their practice is closed, helping to increase touch-points at crucial times and build trust and practice engagement.

• Practice-Centric Approach:

  • The practice always stays at the centre of the client's journey, as VidiVet doesn't diagnose or prescribe, but ensures clients are better informed about when to contact their practice for an appointment and prepared for discussions about diagnostics and treatment plans.

• Instant Handover Notes:

  • VidiVet provides instant handover notes, ensuring the practice is informed about the advice given to their clients so you know what is going on before they even enter the consult room.

Ready to Find Out More?

Book your demo today and take the first step towards elevating your health plan.

Not only will you see the incredible benefits VidiVet can bring, but you’ll also have the chance to win a free ticket to the London Vet Show!

For more information and to book your demo, head over to https://calendly.com/vidivet/30min.