NEC BIRMINGHAM |  12-13 JUNE 2025

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Veterinary Client Mediation Service

Stand: G10
  • | Professional Services

The VCMS offers complaint mediation for animal owners and practices where a complaint cannot be resolved in the practice. The service is funded by the RCVS. Impartial and resolution focused mediation helps bring complaints to a close with compassion and greater understanding to inform quality improvement. 

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