Complaint insight contextualised care: Tailoring support to individual’s needs
13 Jun 2025
Exhibitor Showcase 1
During this session, Jennie will explore through VCMS complaint insight, whether contextualised care and effective and compassionate support are the preventative care plan for strong and positive client relationships.
- How to recognise and respond to the needs of each individual
- Tailoring a treatment plan to ensure its not only effective but its empathetic to the specific clients’ needs
- We will explore why context matters and how it shapes our interactions
- To what extent a contextualised care approach could have impacted and influenced client behaviour though looking at complaint case studios.
Sponsored by:
Primary Discipline
Career Development
Learning Level
Intermediate
Audience
All Veterinary Professionals,Veterinary Surgeon,Veterinary Nurse,Practice Manager/Owner
)
){kind=logo}
)
){kind=logo}
)
){kind=logo}
)
