Pet care without barriers: accessible veterinary services for deaf pet owners
13 Jun 2025
Exhibitor Showcase 1
- Understand the Importance of BSL for Deaf Customers. Recognise the communication needs of the Deaf community, the significance of British Sign Language (BSL) as a primary language, and how barriers in veterinary practices can impact pet health.
- Learn Practical Steps to Improve Accessibility. Identify actionable ways to create an inclusive environment, including offering BSL interpreter services, training staff in Deaf awareness, and using BSL-signed videos on websites and social media.
- Appreciate the Benefits of Accessible Services. Understand how improving accessibility builds trust, enhances inclusivity, and strengthens the reputation of veterinary practices, ensuring better outcomes for pets, their owners, and the business.
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